FAQ

When will my order be shipped?


We aim to ship all completed orders placed before 2pm the very same day. Any orders place after this will be shipped on the next working day (Mon-Fri)

 


How long does delivery take?


All items ordered in the Mainland United Kingdom are shipped on a next day 24hr service.

N.Ireland, Highlands and some areas are 48hr and may incur additional shipping charges.

S.Ireland and Europe are expected within 3-5 working days.

Rest of world is normally 7-14 days.

 

We use the following Couriers

  • Parcelforce
  • DPD Local (Formerly Interlink Express)
  • TNT

 

 


Can I ship to a different address?


We will happily ship your items to any home or business address.

As everything we ship is signed for we actually prefer to send it to somewhere someone will definitely be in.

Should your delivery fail for any reason our couriers will leave a card and usually attempt a re-delivery the next working day*.

 

*Subject to the individual courier please see their t&c for more information or give us a call on 01590 683777

*If paying via paypal we can only ship the the address confirmed on your paypal account. Please make sure this is correct before ordering.


What are your opening hours?


We are available:

Monday – Friday -> 9am-5pm

*Excluding Bank Holidays


How can I contact you?


You can contact us on:

Email: sales@360wheels.net

Tel: 01590 683 777


How can I pay?


We accept all major debit and credit cards over the phone. Paypal is also available through our site.


Do you offer warranty?


All our alloy wheels come with a standard minimum 6 month warranty on machined faces. 12 months on all full painted wheels.

To submit a claim please email pictures with a copy of your purchase receipt to sales@360wheels.net.

 

Warranty is subject to wheel condition and other factors. For more information please get in contact.


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